Shipping policy
At Goodnight Co., we’re dedicated to ensuring your order reaches you safely and promptly. Below is our current shipping policy for deliveries within New Zealand.
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the following business day.
Shipping Options & Delivery Times
We offer the following delivery services:
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Nationwide | 3–5 business days | Flat rate: $8 |
| Rural Delivery | 4–7 business days | Flat rate: $8 |
Free delivery within New Zealand on orders over $99
Please note: Delivery times are estimates and may be affected by weather, public holidays, or courier delays.
Delivery Areas
We deliver to urban and rural addresses throughout New Zealand.
Please note that some remote or outlying areas may experience longer delivery times.
Order Tracking
Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking link so you can follow your parcel’s journey.
Important Notes
- We do not deliver to PO Boxes.
- Please ensure your delivery address is correct when placing your order. We are not responsible for orders sent to incorrect addresses provided by the customer.
- If a parcel is returned to us due to an incorrect or undeliverable address, re-delivery fees may apply.
Contact Us
For any shipping-related queries or special delivery requests, please get in touch with our team at support@goodnightco.co.nz — we’re happy to help.